Privacy Policy

1 – Types of data being processed

We care about your privacy. We collect and process various types of personal information via this website. This includes:

• Information you provide to us when you interact with us whether as a customer, prospective customer, distributor, or supplier
• Information you provide to us when requesting and using our services and our website, such as name, address, and email address
• Information that we need when you report a problem with our website
• Information collected by cookies

This website can also contain links to other Sumitomo Electric and third-party websites/applications. When you click on such a link, please be aware that these websites/applications have their own data protection policy.

Please be informed that Sumitomo Electric Europe cannot accept responsibility or liability for third-party websites or applications.

2 – Why we need your data

We collect your personal data in order to:

• gather feedback to improve our services
• respond to any feedback you send us – if you’ve asked us to
• send email alerts to users who request them
• monitor use of the site to identify security threats
• monitor the performance of the site to identify inefficiencies

We will not:

• sell or rent your data to third parties
• share your data with third parties for marketing purposes

3 – How long we keep your data

We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.

We will:

• keep your email data until you unsubscribe
• keep your feedback data for 2 years

4 – If you choose to receive marketing from Sumitomo Electric Europe

By consenting to marketing, you agree that your personal details and the information you provide as part of any request will be processed by Sumitomo Electric Europe Ltd to provide personalised marketing and for market research purposes.

5 – Your rights 

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately

You can also:

• raise an objection about how your personal data is processed
• request that your personal data is erased if there is no longer a justification for it
• ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, please contact us by email at: dpmanager@sumielectric.com

6 – Contacting us

You can contact us at any time if you have queries regarding this policy, by email at: dpmanager@sumielectric.com